At Speedy Printing, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
We may collect information that you provide to us when you place an order, request a quote, contact us, or use our services.
This information may include:
- Name
- Phone number
- Email address
- Mailing or billing address
- Shipping or delivery information
- Payment and transaction information
- Order details and purchase history
- Printing instructions and preferences
- Files, artwork, photographs, and documents submitted for printing
- Communications between you and Speedy Printing
We may also collect limited information automatically when you use our website, such as your IP address, browser type, device information, and website usage information.
2. Customer-Submitted Files
Customers may submit files by email, in person, USB drive, or other approved methods.
These files may contain personal, business, or other confidential information. We use customer-submitted files only as reasonably necessary to provide the requested printing, copying, scanning, design, finishing, or related services.
Customers are responsible for ensuring that they have the legal right to provide us with any files, documents, photographs, logos, or other materials submitted for reproduction.
3. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Provide printing and related services
- Communicate with customers about orders
- Respond to questions and requests
- Provide quotes and estimates
- Process payments
- Arrange pickup, delivery, or shipping
- Provide customer service
- Resolve order-related issues
- Improve our products and services
- Maintain and improve our website
- Comply with applicable laws and legal requirements
We will not use your personal information for purposes unrelated to our business operations unless permitted or required by law.
4. Email Communications
If you contact us by email, we may retain your email address and the contents of your communication as necessary to respond to your request, process your order, or maintain business records.
Files submitted by email may be retained for a limited period when reasonably necessary to complete an order, provide a reprint, resolve an issue, or assist with customer service.
Customers should avoid sending highly sensitive personal information unless it is necessary for the requested service.
5. Sharing of Information
We may share personal information with trusted third-party service providers when reasonably necessary to operate our business and provide requested services.
These parties may include:
- Payment processors
- Shipping and delivery providers
- Website or technology service providers
- Business service providers
- Professional advisors
- Government agencies or law enforcement when required by law
We do not sell or rent customer personal information to third parties.
We only share information when reasonably necessary for business operations, to provide requested services, or when required or permitted by law.
6. Payment Information
Payments may be processed through third-party payment processors.
Speedy Printing generally does not need to store complete credit or debit card numbers. Payment information may be handled directly by the applicable payment processor in accordance with its own privacy and security practices.
7. Data Security
We take reasonable measures to protect personal information and customer files from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of electronic transmission, storage, or communication can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.
8. File Retention and Deletion
Speedy Printing may retain customer files for a limited period when necessary to complete an order, provide a reprint, respond to a customer request, or maintain appropriate business records.
We are not obligated to permanently store customer files.
Files may be deleted or disposed of when they are no longer reasonably necessary for business purposes, subject to applicable legal or recordkeeping requirements.
Customers should maintain their own backup copies of all files submitted to Speedy Printing.
9. Cookies and Website Information
Our website may use cookies or similar technologies to improve website functionality, understand website usage, and provide a better customer experience.
We may collect information such as browser type, device information, IP address, pages visited, and general website activity.
If third-party analytics, advertising, or other website services are used, those providers may collect information in accordance with their own privacy policies.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage customers to review the privacy policies of any third-party websites they visit.
11. Children’s Privacy
Our services are intended for general customers and businesses. We do not knowingly collect personal information directly from children under the age of 13.
If we become aware that personal information has been submitted by a child under 13 without appropriate consent, we will take reasonable steps to delete the information when required by applicable law.
12. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact Speedy Printing using the contact information provided below.
We may need to verify your identity before processing certain requests.
13. Confidentiality of Printed Materials
We understand that customers may provide documents containing private or business-related information for printing or copying.
We will use reasonable care in handling customer materials and will not intentionally disclose their contents except as necessary to provide requested services, comply with legal obligations, or protect our rights and property.
14. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time.
Any changes will be posted on our website with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy, to the extent permitted by applicable law.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
Speedy Printing
41-11 162nd St. Flushing, NY 11358
718-463-3000
nyspeedy@gmail.com
www.nyspeedy.com
We are committed to respecting your privacy and protecting the information entrusted to us.
